PRIVACY POLICY

Effective Date: 1 June 2026

Lily Heights respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Account information
  • Messages submitted through contact forms

Information Collected Automatically

  • IP address

  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking technologies

2. How We Use Information

We use personal information to:

  • Provide products and services

  • Respond to inquiries
  • Process transactions
  • Improve website functionality
  • Send updates, newsletters, or marketing communications (where permitted)
  • Comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to:

  • Remember user preferences

  • Analyze website traffic
  • Improve user experience
  • Deliver relevant content

You may disable cookies through your browser settings, though some website features may not function properly.

4. Sharing Information

We do not sell personal information.

We may share information with:

  • Service providers and contractors
  • Payment processors
  • Website hosting providers
  • Legal or regulatory authorities where required by law
  • Business successors in the event of a merger, acquisition, or sale

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage method is completely secure.

6. Data Retention

We retain personal information only as long as necessary for business, legal, regulatory, and operational purposes.

7. Your Rights

Depending on applicable laws, you may have rights to:

  • Access your personal information

  • Correct inaccurate information
  • Request deletion of information
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Request data portability

To exercise these rights, contact us using the details below.

8. Third-Party Services

Our website may integrate with third-party services such as analytics providers, payment processors, social media platforms, and advertising networks.

These third parties operate under their own privacy policies.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be processed and stored in countries outside your country of residence. By using our services, you consent to such transfers where legally permitted.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting the revised version on our website.

12. Contact Us

For privacy-related inquiries:

Lily Heights
Email: info@lilyheights.com
Website: www.lilyheights.com